Privacy Policy

Privacy Policy

  • At Alex Rooms, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our website or services, you agree to the collection and use of information in accordance with this policy.

    1. Information We Collect

    We collect the following types of personal information:

    • Personal Identification Information: Name, email address, phone number, shipping and billing addresses, and payment details.
    • Browsing Information: IP address, browser type, device information, and browsing behavior through cookies and tracking technologies.
    • Purchase History: Details of products you’ve purchased or items added to your shopping cart.
    • Communication: Any correspondence you send to us through email, contact forms, or customer support channels.

    2. How We Use Your Information

    We use the collected information for the following purposes:

    • Order Fulfillment: To process and deliver your orders, manage payments, and provide customer service.
    • Improving User Experience: To personalize your experience on our site, suggest products, and optimize our website.
    • Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, or other information we think you’ll find valuable.
    • Legal Obligations: To comply with applicable legal obligations, such as tax or reporting requirements.

    3. Sharing of Information

    We do not sell or rent your personal information to third parties. However, we may share your data with:

    • Service Providers: Such as payment processors, shipping companies, and IT service providers, to help us run our business.
    • Legal Requirements: If required by law, to comply with legal processes, or to protect our rights and safety.

    4. Cookies and Tracking Technologies

    Our website uses cookies to enhance your browsing experience by:

    • Remembering preferences like language and currency settings.
    • Tracking site analytics to help us understand how visitors use our website. You can modify your browser settings to decline cookies, but this may limit your ability to use certain features of our site.

    5. Data Security

    We implement industry-standard security measures to protect your personal data. These include encryption of payment information and secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the right to:

    • Access and Update Information: Request a copy of your personal data or correct inaccuracies.
    • Delete Your Data: Request the deletion of your personal data, subject to certain exceptions.
    • Opt-Out of Marketing: Unsubscribe from marketing communications by following the link provided in promotional emails.

    7. Retention of Data

    We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, so we encourage you to review their privacy policies.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website.

    10. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:[email protected]

Alex Rooms